We manage your entire claims process – from first notification to settlement, fulfilment, and recovery. Delivered by expert teams and supported by technology, with offices across Europe for consistent local execution.
Contact us Download service overviewOpens in new tab:With offices across Europe, Van Ameyde delivers the reach of a pan-European partner with the precision of local execution. Our teams understand local language, regulation, and market practice – while working to shared group standards and a consistent reporting approach.
The result: smoother coordination across borders, clear ownership, and dependable outcomes wherever a claim occurs.
Explore our locations
Cross-border motor claims are where complexity meets urgency: different regulations, languages, and stakeholders – often under tight deadlines. Van Ameyde has been part of the European Green Card system from the very beginning, giving us unmatched perspective on how cross-border claims should run in practice.
We coordinate the entire journey with clear ownership and consistent standards, supported by local teams across Europe. The result is faster coordination, fewer handovers, and a smoother experience for customers – wherever the incident happens.
Explore cross-border motor claimsWhether you outsource end-to-end or need extra capacity, we adapt to your operating model. We work in your systems, in ECHO, or in a hybrid setup – while maintaining clear governance, transparent reporting, and a consistent approach across regions and claim types.
From full outsourcing to additional capacity, tailored to your workflows and service levels.
A structured approach that improves speed, consistency, and cost control — backed by clear reporting.
Explore our claims services and select the best fit for your portfolio, regions, and operational needs.
ECHO is our innovative, plug-and-play, in-house claims handling platform. We utilize cutting-edge AI technology to automate simple, repetitive tasks, freeing up valuable time for our claims handlers. This symbiosis of humans and technology enhances efficiency while maintaining a personal touch.
ECHO’s user-friendly interface and seamless integration with existing systems support claims handlers by providing real-time insights and reducing administrative burdens. This allows our claims handlers to focus on more complex tasks that require human intelligence and empathy, ensuring a superior customer experience.
After you submit the form, a specialist will review your request and reach out to discuss your goals, challenges, and next steps.
Cross-border claims management requires more than technology. Van Ameyde combines connected workflows, intelligent automation and human expertise to create greater transparency, consistency and control across European claims.
Read more
Delays in cross-border motor claims can quickly increase costs through storage, recovery and replacement transport. Early decisions and local expertise help reduce expenses, shorten resolution times and improve claims outcomes.
Read more
Technology is transforming claims handling, but human expertise remains essential. In this interview, Kris Van Gorp explains how Van Ameyde combines AI, automation and specialist knowledge to deliver efficient, customer-focused claims management.
Read more
