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Choose ECHO and experience the benefits of a modern, scalable, and compliant claims platform that helps your organization boost efficiency and improve customer satisfaction.
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Claims Software
Transform Your Claims Management with ECHO: Our Innovative Claims Handling Platform
Elevate Your Claims Experience with the ECHO Platform
Jumpstart with a ready-to-use claims platform designed for innovators in the insurance industry.
Your current technology is hindering your ability to enhance your customers’ claims experience. You should not have to struggle with implementing a seamless international claims process as part of a global insurance strategy. The ECHO platform is here to address these challenges.
What is the ECHO Platform?
ECHO is a state-of-the-art claims management system built and optimized based on millions of processed claims. It’s a Plug & Play, Open & Connected, highly configurable, and scalable platform, perfectly suited for a multinational landscape.
How Does ECHO Meet Your Needs?
Overcoming Technology Limitations
ECHO eliminates the constraints of your current technology, enabling you to enhance the customer experience and exceed expectations. It supports international claims processes and seamlessly integrates emerging technologies to optimize your workflow.
Rapid Implementation
Say goodbye to lengthy and risky legacy migrations! With ECHO, you can immediately benefit from a comprehensive set of features and the flexibility to enhance your claims processes without compromising your existing IT infrastructure.
Security and Compliance
ECHO provides peace of mind by ensuring full compliance with local and European regulations, backed by ISO 27001 certification and ISAE 3402. The platform operates within our AWS Virtual Private Cloud, offering the scalability your business needs to grow.
Multinational Support: Ready for international operations, without the complexity of local variations.
Plug & Play: ECHO allows a quick start in improving your processes.
Seamless Integration: Integrates smoothly with existing systems, ensuring streamlined operations.
Secure and Compliant: Your data is safe and fully compliant.
State-of-the-Art Artificial Intelligence (AI)
The human touch is crucial throughout a high-stress claims process. With the support of advanced AI-powered automation, we accelerate your processes and enhance efficiency while keeping empathy and the personal touch front and center. Your claims handlers’ interactions with clients will be incredibly human and will reach conclusions faster than they would without the assistance of AI/automation.
Our integrated AI allows claims handlers to focus on higher-level thought processes during claims intake and claims management. Handlers no longer need to manage repetitive tasks like requesting additional information or verifying data accuracy—we take care of that for you.
We cover every step of the claims process. Where will we step in for you?
Why Choose ECHO?
Seamless Integration and Scalability
ECHO is a Plug and Play, open, and connected claims system that integrates effortlessly with your existing infrastructure. Designed and optimized through millions of processed claims, ECHO provides a robust and scalable solution without the risks of legacy migrations.
Experience Effortless Integration.
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ECHO Features
Tailor the claims process to your exact needs with user-friendly adjustments.
Set and share the expected service levels with your customers and brokers, or agree on them with your suppliers—these are all integrated into the process, ensuring tasks are carried out in order of importance. Plus, adjusting the claims process for high-priority situations like natural disasters is straightforward, just by updating a few settings.
Support your international ambitions not only by being multilingual and multicurrency but also by complying with European and local legislation and claims handling conventions. ECHO offers a single-instance solution for all your P&C claims throughout Europe.
ECHO is built with a clear focus: to provide you with the best claims-handling features while eliminating lengthy and complicated setup processes.
The integration layer surrounding the core platform allows you to connect easily with any policy management system you’re using, with no technical setup required. The rich set of available APIs enables you to integrate ECHO into your own frontends, plus you gain instant access to the latest AI/ML technologies and other advanced services already included in the system.
Empower your customers and brokers with the tools to actively engage in the claims process.
Our platform enables them to report claims easily via a mobile app, chat directly with claims handlers, and share documents effortlessly.
Our ready-to-use communication channels for both policyholders and business partners can be branded as your own, enhancing your market offerings. Discover how to integrate this into your services in our Self-Service product sheet.
Download our ECHO brochure now!
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