We manage your entire claims process – from first notification to settlement, fulfilment, and recovery. Delivered by expert teams and supported by technology, with offices across Europe for consistent local execution.
Talk to our teamOpens in new tab:With offices across Europe, Van Ameyde delivers the reach of a pan-European partner with the precision of local execution. Our teams understand local language, regulation, and market practice – while working to shared group standards and a consistent reporting approach.
The result: smoother coordination across borders, clear ownership, and dependable outcomes wherever a claim occurs.
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Cross-border motor claims are where complexity meets urgency: different regulations, languages, and stakeholders – often under tight deadlines. Van Ameyde has been part of the European Green Card system from the very beginning, giving us unmatched perspective on how cross-border claims should run in practice.
We coordinate the entire journey with clear ownership and consistent standards, supported by local teams across Europe. The result is faster coordination, fewer handovers, and a smoother experience for customers – wherever the incident happens.
Explore cross-border motor claimsWhether you outsource end-to-end or need extra capacity, we adapt to your operating model. We work in your systems, in ECHO, or in a hybrid setup – while maintaining clear governance, transparent reporting, and a consistent approach across regions and claim types.
From full outsourcing to additional capacity, tailored to your workflows and service levels.
A structured approach that improves speed, consistency, and cost control — backed by clear reporting.
Explore our claims services and select the best fit for your portfolio, regions, and operational needs.
ECHO is our innovative, plug-and-play, in-house claims handling platform. We utilize cutting-edge AI technology to automate simple, repetitive tasks, freeing up valuable time for our claims handlers. This symbiosis of humans and technology enhances efficiency while maintaining a personal touch.
ECHO’s user-friendly interface and seamless integration with existing systems support claims handlers by providing real-time insights and reducing administrative burdens. This allows our claims handlers to focus on more complex tasks that require human intelligence and empathy, ensuring a superior customer experience.
Tell us your portfolio and regions – we’ll propose the best-fit claims management model.
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