Claims Management Digital Transformation Innovation

Lead with AI: Empower Your People, Elevate Your Business

Introduction

On May 7, 2025, Van Ameyde hosted a thought-provoking webinar titled “Leading with AI: Empowering People, Elevating Business” featuring distinguished digital transformation expert Jennifer Vessels. The session focused on how responsible and strategic use of artificial intelligence (AI) can drive both individual empowerment and organizational evolution in today’s rapidly changing landscape.

This event brought together professionals, executives, and change-makers from across sectors interested in leveraging AI not just as a tool, but as a transformational leadership strategy.

Key Topics Covered

1. AI as a Strategic Enabler, Not Just a Tool

Vessels emphasized that AI should not be approached merely as a technological implementation. Rather, the organizations that lead with AI – embedding it into their culture, leadership style, and innovation process – are the ones poised for real impact.

2. Future Readiness and Adaptability

The discussion explored what it means to be “future-ready” in the AI age. This involves cultivating agility, openness to continuous learning, and the ability to embrace uncertainty. Jennifer linked this readiness to the growth mindset that leaders must champion within their teams.

3. Responsible AI Integration

Jennifer advocated for responsible, ethical AI adoption that considers human values, privacy, and transparency. She warned against the risk of blindly automating tasks without understanding the human elements behind them.

4. Leadership Reimagined

The webinar urged executives and team leaders to reimagine leadership models – from control-based to empowerment-based – where AI augments decision-making and creative problem solving, rather than replacing human judgment.

 

Notable Quotes and Takeaways from Jennifer Vessels

“The key to success lies not just in adopting new technologies, but in leading with them.”

“AI is not the future – it’s the now. What matters is how we use it to uplift human potential.”

“Organizations that learn fast, act with empathy, and design inclusive systems will thrive in the AI era.”

“Leaders of tomorrow need to be coaches and connectors, not just decision-makers.”

Jennifer underscored that the real competitive advantage comes from human-AI collaboration that fosters innovation, purpose, and impact.

 

Audience Engagement Highlights

During the live Q&A, participants posed insightful questions regarding:

  • How to balance AI implementation with data privacy compliance.
  • Best practices for upskilling teams in non-technical departments.
  • Real-world case studies of AI improving customer experience in claims and risk management.

Jennifer addressed these with practical recommendations, stressing pilot programs, internal champions, and iterative learning as keys to success.

Polls conducted during the session showed a strong interest in:

  • Integrating AI with customer service.
  • Upskilling leadership to understand AI implications.
  • Cultivating an ethical AI culture.

Conclusion

The webinar delivered a clear and inspiring message: in order to thrive in the age of AI, leaders must go beyond the basics of digital adoption. You must lead with AI, infusing it into strategy, values, and culture while centering people in the process.

Van Ameyde remains committed to fostering this kind of forward-thinking dialogue and enabling businesses to embrace innovation responsibly.

Watch the full webinar recording or connect with us via LinkedIn to hear about the next webinar.

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