To better serve its customers in Europe, iptiQ has asked Van Ameyde, Europe’s market leader in IT-driven claims management, to manage its Property and Casualty claims.
Already launched in Germany and Switzerland, the partnership further enhances iptiQ’s customer service capability. Says Andreas Schertzinger, CEO of iptiQ EMEA P&C: “People purchase insurance to have security for the important moments in life. In addition to fast payments, we offer our customers end-to-end service during some of their biggest life challenges. In Van Ameyde, we’ve found a full-service claims management provider that not only covers all of Europe, but also has the digital capabilities and high-quality standards that match our own.”
Van Ameyde provides solutions from machine learning to straight-through-processing of high-volume, low complexity claims in all business lines. Comments Willem van der Hooft, Business Development Manager at Van Ameyde: “Thanks to our agile SAAS platforms, enhanced with intelligent automation, our claims specialists can focus on excellent customer service and the technical and legal aspects of claims handling. The combined IT and claim expert capabilities improve the quality of the services we offer iptiQ’s customers.”
iptiQ: white label insurtech for the world’s most trusted brands
iptiQ, wholly owned by Swiss Re, expanded its B2B2C insurtech offering to Property and Casualty lines in 2018, adding to its existing Life and Health business. The risk-technology company is making insurance more accessible and affordable via partnerships with the world’s most trusted brands, allowing them to sell bespoke insurance products that suit their customers’ needs. iptiQ’s versatile platform and capabilities help companies better engage with customers and build a new revenue stream in less than 90 days.