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Solutions

“Unseen yet at the heart of your daily operations”

From first notification of loss to settlement, fulfilment and loss recovery, Van Ameyde provides end-to-end claims solutions.

Securing your unique story means delivering what you promise all the time. Policyholders need their claims to be handled swiftly, and don’t want to hear about peak periods and staff shortages. At the same time, you need to keep the cost of claims in check to secure your continued success.

Working for hundreds of insurance providers and self-insured organisations worldwide, we understand your business better than anyone. Which is why we can offer the solution that best suits your business model and client story.

Our interim staffing solutions help you manage temporary capacity shortages in your claims department. Our longer-term BPO solutions include outsourcing your entire claims process. Or, you can opt to outsource some portfolios, such as your international representation under the Green Card and EU Motor Directive regulations, for example, while keeping others in-house.

From outsourcing to interim staffing solutions

Whichever option you choose, our dedicated and highly skilled teams of claims managers embrace your story as our own. Unseen, we operate at the heart of your daily operations to secure your customer experience.

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Claims management solutions

Driving claims cost down and customer satisfaction up

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Freedom of Services representation

Helping expand insurance initiatives to other countries at minimal entry costs

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Cross-border motor claims solutions

Claims management under Green Card and EU Motor Insurance Directive

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Interim staffing solutions

Experienced claims handlers to relieve claims staff shortages

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​Run-off solutions

Controlling indemnity spend and accelerate reduction in liabilities

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Overflow claims solutions

Remote claims handling to manage staff capacity shortages. 

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Self-insured & captive solutions

A single provider for claims management and recovery of uninsured losses.

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Client stories

Securing Lemonade’s ‘instant everything’ story

Services:

Solutions|Systems

Lemonade, the insurance market’s most talked about disruptor, is powered by artificial intelligence and driven by social good. When the company officially unveiled its insurance to the European market, Van Ameyde immediately came into the picture.  

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Securing Darag’s ‘the origin of value’ story

Services:

Solutions|Systems

Darag is a leading legacy specialist in Europe and a pioneer in delivering finality solutions both alone and through close collaboration with preferred partners. Van Ameyde is proud to work with Darag in offering effective and pro-active run-off claims management.

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Forward thinking

Get the latest news and industry thoughts from Van Ameyde. With 75 years’ experience, you can count on our insights and knowledge to help you ensure your continuing success. More articles

Claims management

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How to fulfill your claims promise… People, bots, AI?

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Claims management

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iptiQ EMEA P&C partners with Van Ameyde

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Partnerships

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Micro-insurer omocom partners with Van Ameyde

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Claims management

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EC set to revise 2009 motor insurance directive

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Claims management

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Consequences of UK discount rate change for personal injury compensation

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