We are Van Ameyde Claims Pty Ltd
Leading Fleet Claims Management in Australia and New Zealand
Our Purpose
At Van Ameyde Claims Pty Ltd, our purpose is to support Australian and New Zealand businesses with practical risk management and fleet claims management services. As part of the international Van Ameyde Group, we provide solutions that are tailored to client needs, aiming to simplify processes and improve operational efficiency. With local expertise, technology-driven systems, and a dedicated team of 14 professionals, we have been assisting clients since 2017 in managing risks and claims with clarity and consistency.
Our Culture
Our culture is built on trust, expertise, and a drive to deliver outstanding solutions. We believe in fostering an environment where people work together, share knowledge, and continuously improve.
With a strong emphasis on teamwork, we encourage open communication and support each other in achieving both individual and collective success. Integrity, customer focus, and agility are at the core of everything we do.
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Our Values
At Van Ameyde Pty Ltd, our core values shape every action we take. They guide how we collaborate, make decisions, and deliver value to our customers. These principles define who we are and drive our ongoing success.
Innovative
We disrupt traditional methods with cutting-edge solutions, ensuring our clients stay ahead of industry trends. By fostering a culture of creativity and exploring new possibilities, we provide clients with advanced tools and strategies that drive efficiency, streamline processes, and enhance their competitive edge.
Human
We prioritize empathy and understanding, delivering personalized solutions and results that truly address our clients’ unique needs. Our commitment to genuine care and respect strengthens our relationships, ensuring that our clients receive exceptional support and effective outcomes.
Results-Driven
We focus on delivering measurable outcomes that translate into real value for our clients, driving their growth and success in a competitive market. By setting ambitious goals and adhering to the highest performance standards, we ensure that our solutions are both efficient and impactful.
Our Core Business
Van Ameyde Claims Pty Ltd specialises in claims management for rental car companies and tailored fleet solutions. We focus on efficient processes, clear communication, and practical outcomes for our clients. Operating across Australia and New Zealand, we combine local expertise with the support of the global Van Ameyde network.
Our Leadership
Van Ameyde Claims Pty Ltd is led by an experienced team of professionals, ensuring our operations align with the standards and expertise of the Van Ameyde Group in Australia.
- Tass Calaitzopoulos – Managing Director
- Jan-Michiel Cillessen – Director
- Piet Middelkoop – Chairman of the Board
We’ve got your back
“We’ve got your back” is more than just a tagline – it’s the foundation of how we operate.
We tackle the complexities head-on, lifting the burden from our clients at every turn. Whether it’s managing claims, assessing risks, or protecting assets, we provide expert-driven solutions that ensure efficiency, accuracy, and compliance. With cutting-edge technology and dedicated professionals and experts, we simplify challenges and offer peace of mind—so our clients can focus on what matters most.
You’re never alone – We’ve got your back.
Our expertise
Specializing in motor claims management, we deliver services tailored to the unique demands of the Australian and New Zealand markets. Backed by years of experience, our team provides high-quality claims administration with unmatched efficiency.
Technology and Tools
Van Ameyde Claims Pty Ltd leverages cutting-edge technologies like FNOL (First Notice of Loss) and Echo R2 to enhance client service and operational efficiency. These tools enable us to deliver seamless claims management and ensure that our clients’ needs are met with speed and precision.
Regulatory Compliance
Adhering to strict regulatory requirements, Van Ameyde Claims Pty Ltd ensures full compliance with the Australian Financial Services License (AFSL), Australian Financial Complaints Authority (AFCA) membership, and Australian Finance Industry Association (AFIA) standards. Our commitment to compliance guarantees that our services align with the highest industry benchmarks, ensuring trust and reliability.
Local Partnerships
Van Ameyde Claims Pty Ltd has cultivated strong, enduring partnerships with local clients, including the Avis Budget Group. These relationships are a testament to our unwavering commitment to delivering exceptional claims management services and achieving outstanding customer satisfaction.
Our Mission
At Van Ameyde Claims Pty Ltd, our mission is simple: to provide unrivaled claims management solutions that empower our clients to navigate the complexities of the insurance landscape with confidence. From claim lodgment to settlement, or offering expert consultancy to streamline processes, our focus is on delivering superior outcomes that consistently exceed expectations.
Disclaimer
“Van Ameyde Claims Pty Ltd (ABN 54 607 605 756, AFSL 530849) is not authorized to provide financial product advice (general or personal) regarding insurance products. We only provide factual information as part of our claims handling services. This information does not take into account your objectives, financial situation, or needs, and should not be considered a recommendation. For advice about acquiring or disposing of insurance or other financial products, please seek independent professional advice.”
