Despite numerous product comparison websites and online shops, determining the value of damaged, lost or stolen items can be cumbersome and time consuming. Different claims handlers may use different methods and online sources, resulting in different outcomes. But which method advances the speed of settlement, process transparency and has the integrity to satisfy a customer’s expectations? And how do you ensure cost-efficient uniformity of settlement of claims throughout your business?
 

The question of transferring or retaining risk is just one of many faced by the risk manager. However, with the UK's Insurance Act 2015 coming into force on 12 August 2016, another question may arise: are you truly compliant? The duty of ‘fair presentation of the risk’ aligns the Insurance Act with legislation in other European countries and MiFID (Markets in Financial Instruments Directive). Do you have full insight in the risks related to all your entities in the UK and elsewhere in Europe to comply with this duty?

Van Ameyde is committed to identifying and combating fraud on behalf of insurance providers and corporate risk managers. Not only do we sponsor doctoral research into insurance fraud, we are continually improving our own technology-driven fraud combating tools.

Insured losses, uninsured and possibly recoverable losses, multiple insurance companies, contractors and suppliers, perhaps in various countries… How do you align all these processes and information flows? And, perhaps even more importantly, how do you obtain the information you need to make well-founded decisions to strengthen your risk management strategy? The key to successful risk management is being in control.

The benefits of using one network: profound insight in outstanding liabilities and Solvency-II-specific reporting.

The secret of customer satisfaction and efficiency gains is: reducing claims cycle times. Once you’ve achieved this, you can truly focus on your customer experience strategy. Independent market research has shown that Van Ameyde’s approach to efficiency gains has resulted in improved customer satisfaction and reduced claims costs.